JACKSONVILLE, Fla., January 20, 2025 - FIS® (NYSE: FIS), a global leader in financial technology across the money lifecycle, confirms that it experienced a system outage last week due to a local area power loss and a hardware failure that occurred on January 15. We continue to work with clients who may be experiencing any residual impacts. The outage was not the result of any cyber incident.
FIS sincerely apologizes to our clients and their customers who were impacted by this system outage.
About FIS
FIS is a financial technology company providing solutions to financial institutions, businesses and developers. We unlock financial technology that underpins the world’s financial system. Our people are dedicated to advancing the way the world pays, banks and invests, by helping our clients confidently run, grow and protect their businesses. Our expertise comes from decades of experience helping financial institutions and businesses adapt to meet the needs of their customers by harnessing the power that comes when reliability meets innovation in financial technology. Headquartered in Jacksonville, Florida, FIS is a member of the Fortune 500® and the Standard & Poor’s 500® Index.
To learn more, visit www.fisglobal.com. Follow FIS on Facebook, LinkedIn and X.
For More Information
Kim Snider
Senior Vice President
FIS Global Marketing and Communications
904.438.6278
kim.snider@fisglobal.com