Gain transparency into your business processes and unlock the untapped potential of your assets.
Significant productivity, cost and process efficiency
Download product sheetWorkforce intelligence and prebuilt bots that drive all-around efficiency and process optimization
Without an enterprise view of your operations, you lack the visibility needed to make significant process improvements, which impacts your profits. FIS® EPIC (Enterprise Productivity Intelligence and Compliance) is a comprehensive, cloud-based platform that improves operational efficiency through a better understanding and implementation of your workforce’s productivity, application usage and process variations down to the user level.
This workforce intelligence solution helps you to identify process bottlenecks and implement FIS® PREBOTs, our Robotic Process Automation (RPA) solution that comprises an inventory of hundreds of prebuilt bots created and managed by FIS. Whatever you need, there is a BOT for it. And if there isn’t, we can create it.EPIC and PREBOTs deliver:
Better productivity
10-30%
Reduction in cost
10-35%
Improvement to process efficiency
10-30%
Source: FIS customer data
EPIC Core
Provides an organization-wide workforce and workflow view; lets users extract insights, unlock asset potential, use failure detection and strengthen the first line of defense
EPIC Automation
Enables the identification of automation candidates and offers RDA and RPA solutions, sophisticated BOT monitoring and workflow orchestration tools
EPIC Efficiency
Workforce utilization, volume-based tracking, process mining, predictive analysis, capacity planning. Delivers analytics around productivity, process gaps, opportunities for process re-engineering and asset optimization
EPIC Knowledge and Experience
Helps drive the consistent flow of accurate information across an organization; allows organizations to sync learning techniques with business strategy to enhance productivity and employee satisfaction
EPIC Intelligence
Tools that facilitate predictive KPI analysis, root cause and gap analysis, demand analytics, real-time RPA adherence; drives workforce management, process management and performance management
EPIC Compliance
Features auto quality and correctional capabilities, quality evaluation systems, audit tracking processes, business activity monitoring and real-time observation
Resources
PREBOT brochure
Simplify banking operations, reduce costs and enhance workforce efficiency while delivering faster, human-centric customer experiences through scalable, intelligent automation.
EPIC Workforce Optimization brochure
Transform workforce management with data-driven insights, proactive resource allocation and streamlined operations for improved efficiency and stronger team alignment.
EPIC bot control tower brochure
Centralize automation monitoring, gain real-time insights and unify human and bot workflows for improved efficiency, collaboration and measurable ROI.
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