A story of growth, evolution and adaptation
FIS Brings Big Bank Capabilities to Community Bank, Investar BankMay 09, 2024
At a glance
Objective
Investar Bank sought a system that allowed for efficient online banking and a broader product range while using better technology.
FIS Solutions
FIS Horizon Core Banking System, FIS Global KYC, FIS Digital One
Results
Investar can evolve with changing customer needs, compete effectively with larger banks and access a stable, reliable core system.
Impact
With a comprehensive suite of FIS solutions at its disposal, Investar Bank can continue evolving alongside its customers to provide more intuitive and customer-centric banking experiences.
Founded 17 years ago by John D'Angelo, Investar Bank started as a modest venture in a mobile modular building. The bank has since grown exponentially, going public and expanding its market reach to Louisiana, Texas and Alabama. Known for its diverse customer base, Investar Bank caters to both retail and business customers, making it a community hub. As the bank grew, it needed a more sophisticated system with a broader range of products. This need for evolution led them to FIS®, a partnership that has been in place since 2011.
Investar Bank's primary goals were to enhance the banking experience for its customers, meet the changing needs of banking after the COVID-19 pandemic and compete with larger banks by having an equally sophisticated, modernized core system. In particular, Investar Bank was looking for a system that allowed for efficient online banking and a broader product range and that used better technology.
FIS empowered Investar to keep up with its competition, offering big bank capabilities in a community bank body. FIS solutions, including Digital One and SmartSign, enabled customers to open deposit accounts remotely, saving them the need to visit a branch. Internally, the FIS Horizon Core Banking System allowed Investar to make data-driven decisions while fortifying the bank’s understanding of its ever-evolving customers.
"We have big bank capabilities in a community bank body, thanks to FIS Horizon. This gave us the ability to interact with customers in ways that the big banks did."
"When deciding on what system to use, we evaluated every aspect. FIS was a clear winner for us. They came out first, and to this day, I'm still pleased with that decision."
"With a continuously evolving product set and understanding of our needs as a community bank, I believe the partnership with FIS has been very important for us."
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