Retail will never be the same again

Evolving isn’t an option. It’s a requirement. In the hyper-competitive retail industry, you can only compete by leveraging data insights to deliver the personalized experiences your customers crave, all within an omnichannel framework that combines both online and in-store transactions. Without it, customers can’t pay the way they want – leaving you with fewer conversions and lost revenue.

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There’s a lot to consider, but you don’t have to do it alone

Reflecting on what’s included in your current omnichannel strategy and what’s missing is vital.

FIS® Retail Leader Derrick Ferguson sits down with IDC Analyst Margot Juros to explore how you can tackle these trends.

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What about your operations?

You’re losing time and profit to manual processes while your competitors learn to streamline operations. You need a strategic partner who can deliver futureproof solutions to help you automate your credit-to-cash cycle, capitalize on customer loyalty and enter new markets with confidence.

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That’s where FIS comes in

In this era of rapid change and heightened competition, only the bold will survive – and thrive. FIS helps retailers stay ahead of the curve with next-level fintech and expertise that covers the entire retail ecosystem. It’s time to work with the partner who 60% of the world’s largest retailers trust to deliver the right solutions.

Explore the industry-leading solutions that fit your business

Experience the power of innovation by exploring all the top solutions we offer

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Change happens fast. FIS works faster

Delivering on big ideas and the latest technology, FIS gives growth-focused retailers the tools to improve business efficiency, deliver first-class customer experiences and turn loyalty into currency.

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Fuel your growth with the experts in retail fintech

Since 1968, we’ve been helping our partners push the limits of fintech, and we’re excited for the chance to help you reimagine your customer experience, boost loyalty and drive business growth.

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Get inspiration from retail experts

Discover thought leadership from the people who live and breathe retail. Stay up to date with trends, dive deep into complex topics and see what’s coming up next.

The quest for growth

You’re ready to take heroic measures to grow your business. But to succeed, you’re going to need strategic thinking, agility and the right set of tools.

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Bringing humans and technology together

From machine learning to generative AI, explore the evolution and impact of artificial intelligence on business.

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From rising rates to supply chain issues

Witness how your peers are strategically investing in innovation and emerging technologies to confront challenges head-on.

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Stop fraud in its tracks

Staying vigilant and identifying the warning signs can help you catch fraud and scams before they go unnoticed.

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Ready for the future of retail?

Delivering a top-tier omnichannel experience to your customers requires speed, and FIS is ready to help you drive business efficiency.

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Transform your loyalty program

Mladen Vladic, General Manager of Loyalty Services at FIS, explains how loyalty programs have evolved since the pandemic in a podcast with Payments Journal.

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It's essential to stand out

Make a big impact on your business by leveraging smart technology to streamline operations, increase engagement and create long-lasting loyalty.

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Embrace the omnichannel experience

From streamlining inventory management and order fulfillment to fostering customer loyalty and driving revenue growth, omnichannel delivers.

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Stay ahead of the pack

FIS Senior Director of Embedded Finance, Andy Wind, explains how to leverage the latest tech to outpace competitors and improve the customer experience.

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Reinvent the shopping experience

The era of personalized retail experiences has arrived, and its impact on shoppers is undeniable.

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Unlock the full power of retail

With the right automated solutions in place, retailers have the power to unlock new levels of productivity, profitability and growth.

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How bold will you be?

The bold actions you take in this era of rapid change and fierce competition will not only help you survive, but also thrive.

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Man with machine or man vs. machine?

Technology is going to reshape every aspect of the way we live our lives. But will this transformation unravel or empower humanity?

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Reap the benefits of real-time rewards

Walgreens customers can redeem their reward points at the point of sale after they’ve dipped, swiped or taped their eligible card.

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Key trends in the retail industry

The future of retail? Supply chain automation, data monetization and anywhere, anytime payments.

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Get ready for a new season of bold

From AI-driven efficiency to real-time rewards, the next generation of retail technology is just around the corner.

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Bold ideas, bold results

Today’s retail landscape is competitive, and it takes bold ideas to stay on top. Explore new ways to operate and advance the customer experience with FIS.

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Relevant topics and solutions

Discover Data Driven Insights – Data Management

Increase data accuracy and efficiencies

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Discover Data Driven Insights – Data Solutions

Make data-driven decisions

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Manage Cashflow and Capital – Credit and Collections

Increase cash flow

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Manage Payments – Loyalty, Card and Offers

Increase loyalty and generate revenue

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Optimize Operations and Control Risk – Services and Infrastructure

Increase business efficiency

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Let's talk

Let’s connect to discover how we can help your business innovate and prepare for the future, today.

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