Client Story

Fueling a Better Loyalty Program

Empowering PDI

After 20 years in the loyalty industry, PDI continues to look for innovative ways to offer better rewards solutions to their members. By partnering with FIS, they’ve been able to access an ecosystem of financial institutions with a single integration, putting the company on track to exceed their KPIs. Now, members can instantly redeem loyalty points for savings on fuel purchases at Shell-branded stations nationwide.

At a Glance

OBJECTIVE
Implement a payments solution that improves the customer experience and increases redemptions.
FIS SOLUTIONS

FIS Premium Payback

RESULTS
PDI was able to not only connect to a wide selection of financial institutions with one end point, but also lay the foundation for exciting innovations in their rewards programs. They’ve expanded their reach into new verticals and have seen consistent increases in their goal metrics.

Impact

PDI has seen an overall increase in redemptions and gallons with Shell, their key partner. By working with FIS, PDI has integrated real-time redemption at approximately 13,400 Shell-branded fuel stations nationwide.

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Exceeding KPIs

Increasing Redemptions

We’re always looking to innovate…and partnerships like FIS help us do that.”
- Bobby Spence | Fuel Rewards SVP & GM
We’ve done really cool things with Shell and the fuel rewards program.”
- Bobby Spence | Fuel Rewards SVP & GM
We continue to see an overall increase in redemptions and gallons at Shell.”
- Lane Livers | Fuel Rewards Sr. Account Manager