FIS® Payment Investigation Manager increases straight-through processing (STP) and productivity by automating the complex and knowledge-intensive payment investigation process. By combining case management and integrated research capabilities with your own best practices, you can process payment failures and inquiries with new efficiencies and cost effectiveness.

How FIS empowers payment investigation

Discover a payment investigation solution with powerful automation for faster exception resolution

Accelerate your processes

Streamline research, payment adjustments and compensation claim processes for faster resolutions and lower costs

Reduce your risk

Track and resolve using workflow rules, minimizing fraud with more transparent payments processing

Gain a competitive advantage

Improve customer service by quickly resolving issues and increase revenue with efficient fee processing

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