Who we serve
Digital experiences your customers can count on An ecosystem of banking, lending and payment solutions to help you thrive in the digital age. Overview fis-icon-arrow Provide a banking experience that puts your members’ needs first. Credit unions fis-icon-arrow Drive your digital services forward with our best-in-class solutions. Small to Medium Financial Institutions fis-icon-arrow Find a tailored approach to modernization that suits your needs now and later. Large Financial Institutions fis-icon-arrow
Advance your financial institution
Put technology to work for you

Improve your business’ efficiencies with advanced technology backed by absolute performance.
Advance your securities & investments firm
Expertly engineered solutions
for your corporate needs

Focus on reducing cost and risk while boosting revenue and customer satisfaction.
Advance your business
Our policy for insurance solutions:
Helping you do more
for your policyholders.

Improving your business
so you can improve your
policyholders' lives.
Advance your insurance business
You’re driven to innovate.
You’re fueled by the world’s no. 1 fintech.

Now the innovative fintech that powers the world can power your business.
Advance your technology business
Innovation from the world’s boldest fintech

Build and grow fast with next-gen technology backed by expertise, reliability and speed.
Advance your Fintech firm
Push the boundaries
of retail possibilities

Deliver fast, secure and intuitive commerce
experiences for billions of customers.
Advance your retail business
Better guest experience.
Better operational efficiency.
They start with better technology.

We serve you the best tech
so you can better serve your customers.
Advance your restaurant business
Smooth the flow
of energy and utilities

Move faster, work smarter and spend more time on energy transition initiatives.
Advance your energy and utilities business
Chart your path
to better business health

Give your business the flexibility it needs to capitalize on trends and deliver great services.
Advance your healthcare business
Better serve and
protect your residents

Secure your agency against potential risks and ensure smoother transactions.
Advance your government agency
Unlocking financial technology to the world
Digital One

Align your customers and employees with unified data, delivering consistent experiences across all digital banking channels.

Automated Finance

Make finance a strategic advantage with a comprehensive suite of receivables, payables and revenue optimization tools.

Private Capital Suite

Automate accounting and reporting processes to deliver fresh insights and real-time responsiveness to private equity investors.

Solutions we provide
Unlocking financial technology to the world
Digital One

Align your customers and employees with unified data, delivering consistent experiences across all digital banking channels.

Automated Finance

Make finance a strategic advantage with a comprehensive suite of receivables, payables and revenue optimization tools.

Private Capital Suite

Automate accounting and reporting processes to deliver fresh insights and real-time responsiveness to private equity investors.

Resources
Unlocking financial technology to the world
Digital One

Align your customers and employees with unified data, delivering consistent experiences across all digital banking channels.

Automated Finance

Make finance a strategic advantage with a comprehensive suite of receivables, payables and revenue optimization tools.

Private Capital Suite

Automate accounting and reporting processes to deliver fresh insights and real-time responsiveness to private equity investors.

Explore more
Unlocking financial technology to the world
Digital One

Align your customers and employees with unified data, delivering consistent experiences across all digital banking channels.

Automated Finance

Make finance a strategic advantage with a comprehensive suite of receivables, payables and revenue optimization tools.

Private Capital Suite

Automate accounting and reporting processes to deliver fresh insights and real-time responsiveness to private equity investors.

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Jacksonville, Florida United States

FIS Payment Investigation Manager

Support any new payment investigation strategy

CONTACT US

Powerful Automation for Faster Payment Investigation and Exception Resolution

FIS® Payment Investigation Manager increases straight-through processing (STP) and productivity by automating the complex and knowledge-intensive payment investigation process.

By combining case management and integrated research capabilities with your own best practices, you can process payment failures and inquiries with new efficiencies and cost effectiveness.

How FIS Is Empowering Payment Investigation

Discover a payment investigation solution with powerful automation for faster exception resolution

Accelerate Your Processes

Streamline research, payment adjustments and compensation claim processes for faster resolutions and lower costs

Reduce Your Risk

Track and resolve using workflow rules, minimizing fraud with more transparent payments processing

Gain a Competitive Advantage

Improve customer service by quickly resolving issues and increase revenue with efficient fee processing

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Client Story

Helping Clients Reach Goals

At FIS, we have a relentless focus on our clients, their needs and their ultimate success. See how our partnerships with different clients help empower the financial world.

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Report

The Global Innovation Report

Innovation drives you forward when times are good – and keeps you from falling behind when it gets tough. Get the data behind the trends that are transforming your sector.

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Fintech Insights

Fintech Insights

Explore our fintech publication for decision-makers and industry executives around the world. We help you make sense of a complex world and empower you to innovate and solve challenges big and small.

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