Who we serve
Digital experiences your customers can count on An ecosystem of banking, lending and payment solutions to help you thrive in the digital age. Overview fis-icon-arrow Provide a banking experience that puts your members’ needs first. Credit unions fis-icon-arrow Drive your digital services forward with our best-in-class solutions. Small to Medium Financial Institutions fis-icon-arrow Find a tailored approach to modernization that suits your needs now and later. Large Financial Institutions fis-icon-arrow
Advance your financial institution
Put technology to work for you

Improve your business’ efficiencies with advanced technology backed by absolute performance.
Advance your securities & investments firm
Expertly engineered solutions
for your corporate needs

Focus on reducing cost and risk while boosting revenue and customer satisfaction.
Advance your business
Our policy for insurance solutions:
Helping you do more
for your policyholders.

Improving your business
so you can improve your
policyholders' lives.
Advance your insurance business
You’re driven to innovate.
You’re fueled by the world’s no. 1 fintech.

Now the innovative fintech that powers the world can power your business.
Advance your technology business
Innovation from the world’s boldest fintech

Build and grow fast with next-gen technology backed by expertise, reliability and speed.
Advance your Fintech firm
Push the boundaries
of retail possibilities

Deliver fast, secure and intuitive commerce
experiences for billions of customers.
Advance your retail business
Better guest experience.
Better operational efficiency.
They start with better technology.

We serve you the best tech
so you can better serve your customers.
Advance your restaurant business
Smooth the flow
of energy and utilities

Move faster, work smarter and spend more time on energy transition initiatives.
Advance your energy and utilities business
Chart your path
to better business health

Give your business the flexibility it needs to capitalize on trends and deliver great services.
Advance your healthcare business
Better serve and
protect your residents

Secure your agency against potential risks and ensure smoother transactions.
Advance your government agency
Unlocking financial technology to the world
Digital One

Align your customers and employees with unified data, delivering consistent experiences across all digital banking channels.

Automated Finance

Make finance a strategic advantage with a comprehensive suite of receivables, payables and revenue optimization tools.

Private Capital Suite

Automate accounting and reporting processes to deliver fresh insights and real-time responsiveness to private equity investors.

Solutions we provide
Unlocking financial technology to the world
Digital One

Align your customers and employees with unified data, delivering consistent experiences across all digital banking channels.

Automated Finance

Make finance a strategic advantage with a comprehensive suite of receivables, payables and revenue optimization tools.

Private Capital Suite

Automate accounting and reporting processes to deliver fresh insights and real-time responsiveness to private equity investors.

Resources
Unlocking financial technology to the world
Digital One

Align your customers and employees with unified data, delivering consistent experiences across all digital banking channels.

Automated Finance

Make finance a strategic advantage with a comprehensive suite of receivables, payables and revenue optimization tools.

Private Capital Suite

Automate accounting and reporting processes to deliver fresh insights and real-time responsiveness to private equity investors.

Explore more
Unlocking financial technology to the world
Digital One

Align your customers and employees with unified data, delivering consistent experiences across all digital banking channels.

Automated Finance

Make finance a strategic advantage with a comprehensive suite of receivables, payables and revenue optimization tools.

Private Capital Suite

Automate accounting and reporting processes to deliver fresh insights and real-time responsiveness to private equity investors.

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HEADQUARTERS
Jacksonville, Florida United States

FIS Terms and Conditions

Overview

Welcome to the FIS Terms and Conditions page, where you can access the FIS Terms and Conditions (FTCs), formerly FIS Standard Terms (FSTs), and other agreements and documents related to certain FIS software and services. When referenced in specific ordering documents for certain FIS software or services, these agreements form the basis of your contractual relationship with FIS.

Unless otherwise agreed, the version of the FTCs (or FSTs) that applies to your Order Form will either be the current Global or Regional version, as identified and accessible via the current version links on this page, or an archived, older version, which can either be accessed via the archived version links on this page or by contacting your usual FIS representative.

Global Version

  Global - Current Version (December 2023)

United States - Regional Version

  United States - Current Version (December 2023)

Asia Pacific - Regional Versions

  Australia and New Zealand - Current Version (December 2023)
  India and South Asia - Current Version (December 2023)
  North East Asia (excluding China) - Current Version (December 2023)
  South East Asia - Current Version (December 2023)

Europe, Middle East and Africa - Regional Versions

  France - Current Version (December 2023)
  Germany - Current Version (December 2023)
  Middle East and North Africa - Current Version (December 2023)
  Nordics - Current Version (December 2023)
  Switzerland and Austria - Current Version (December 2023)

Latin America and Brazil - Regional Versions

  Latin America - Current Version (December 2023)
  LATAM Brazil - Current Version (December 2023)

Archives

Global Version

Archived Global Version (August 2022) Download PDF  
Archived Global Version (April 2022) Download PDF  
Archived Global Version (September 2021) Download PDF  
Archived Global Version (July 2020) Download PDF  
Archived Global Version (April 2020) Download PDF  
Archived Global Version (July 2018) Download PDF  
Archived Global Version (July 2017) Download PDF  
Archived Global Version (February 2017) Download PDF  
Archived Global Version (July 2016) Download PDF  
Archived Global Version (February 2016) Download PDF  
Archived Global Version (May 2015) Download PDF  
Archived Global Version (August 2014) Download PDF  

Regional Versions - United States

United States Archived Version (August 2022) Download PDF  
United States Archived Version (April 2022) Download PDF  
United States Archived Version (September 2021) Download PDF  
United States Archived Version (July 2020) Download PDF  

Regional Versions - Asia Pacific

Australia and New Zealand Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)   Archived Version (July 2018)   Archived Version (July 2017)   Archived Version (Feb 2017)   Archived Version (July 2016)   Archived Version (Feb 2016)   Archived Version (May 2015)   Archived Version (August 2014)  
North East Asia (excluding China) Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)   Archived Version (July 2018)   Archived Version (July 2017)   Archived Version (Feb 2017)   Archived Version (July 2016)   Archived Version (Feb 2016)   Archived Version (May 2015)   Archived Version (August 2014)  
India and South Asia Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)  
South East Asia Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)  
South East Asia and India Archived Version (July 2018)   Archived Version (July 2017)   Archived Version (Feb 2017)   Archived Version (July 2016)   Archived Version (Feb 2016)   Archived Version (May 2015)   Archived Version (August 2014)  

Regional Versions - Europe, Middle East and Africa

France Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)   Archived Version (July 2018)   Archived Version (July 2017)   Archived Version (Feb 2017)   Archived Version (July 2016)   Archived Version (Feb 2016)   Archived Version (May 2015)   Archived Version (August 2014)  
Germany Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)   Archived Version (July 2018)   Archived Version (July 2017)   Archived Version (Feb 2017)   Archived Version (July 2016)   Archived Version (Feb 2016)   Archived Version (May 2015)   Archived Version (Feb 2015)  
Middle East and North Africa Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)   Archived Version (July 2018)   Archived Version (July 2017)   Archived Version (Feb 2017)   Archived Version (July 2016)   Archived Version (Feb 2016)   Archived Version (May 2015)  
Nordics Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)   Archived Version (July 2018)   Archived Version (July 2017)   Archived Version (Feb 2017)   Archived Version (July 2016)   Archived Version (Feb 2016)   Archived Version (May 2015)   Archived Version (August 2014)  
Switzerland and Austria Archived Version (August 2022)   Archived Version (April 2022)   Archived Version (September 2021)   Archived Version (July 2020)   Archived Version (April 2020)   Archived Version (July 2018)   Archived Version (July 2017)   Archived Version (Feb 2017)   Archived Version (July 2016)   Archived Version (Feb 2016)   Archived Version (May 2015)   Archived Version (August 2014)  


Need Help?

If you have any questions or are in need of assistance, please contact your FIS representative.

Need help locating the correct version?

You can find out which FTCs (or FSTs) version applies to your Order Form, as follows:

  1. By referring to the opening paragraph of your Order Form. This should specify the date of the FTCs (or FSTs) version that applies to your Order Form and whether it is the Global or a Regional Version.
  2. By referring to the heading of each FTCs (or FSTs) version
    1. If the heading of the FTCs (or FSTs) version is “FIS Terms and Conditions” (or “FIS Standard Terms”) then that will be the Global Version.
    2. If the heading of the FTCs (or FSTs) version is “FIS Terms and Conditions” (or “FIS Standard Terms”) followed by a country/region– e.g. France – then that will be a Regional Version.

The heading (or header) of each version of the FTCs (or FSTs) will also specify a date (e.g., “Version 2020.July”) to enable you to determine if that FTCs (or FSTs) version is the current version or an archived version.